CALL: 250.204.2177


What We Do

Our goal is to help you resolve your dispute as easily and smoothly as possible. Drawing on years of training and experience in dispute resolution and litigation, we provide a safe and respectful process to help guide and facilitate communication when it has otherwise broken down. We work to resolve conflicts to minimize cost and stress, and to help all parties reach a mutually beneficial agreement.

Why Conflict Management Help


Lead by Michael Boulet, Conflict Management Help works to assist parties involved in a dispute come to a mutually beneficial resolution. Our mediators work from an unbiased and neutral position, identifying the needs of all parties, and ultimately resolving the dispute in a way that is acceptable to all parties.

To accomplish this, Conflict Management Help provides a safe and private space for parties to openly divulge or exchange information, and we help each party listen to the others in a calm, controlled and efficient manner.

Dispute resolution often requires a neutral and unbiased third party, like a Conflict Management Help mediator, who can display a healthy balance of optimism, persistence, and patience in their pursuit of a resolution to the conflict. With mediators experienced in a full range of mediation techniques, Conflict Management Help aims to provide all parties involved in a dispute with a professional, controlled, and efficient mediation process.

Our Online Mediation Services

Mediation can take a number of forms, but at its core, it is a process, guided by a neutral facilitator that allows parties in dispute to have an open, frank and productive discussion, and to work towards a mutually beneficial solution to the conflict they are experiencing. With mediators experienced in a variety of online and onsite mediation techniques, Conflict Management Help can provide a safe and controlled environment for all parties to work peacefully toward a mutually beneficial resolution to their dispute.

Arbitration Services

At Conflict Management Help, we understand that some conflicts require a neutral person to make a determination. Arbitration is a private, court-like, process which allows all parties to be heard, and their arguments weighed, in a fair and impartial setting. In contrast to mediation, an arbitrator, after hearing the evidence and arguments from both sides, makes findings of fact and applies the relevant law to those facts in order to make decisions which are generally binding on the parties (unless they have agreed that it will be a “non-binding arbitration” ahead of time).

Self Improvement Training

Conflict Management Help embraces the principles of aikido in our conflict resolution techniques and processes, and we work to train others on the benefits of incorporating these principles into daily life. Aikido is a Japanese martial art developed primarily from a particular style of jujitsu coupled with principles of swordsmanship, and focused on non-resistance and non-violence; aikido is as much a philosophy as it is a martial art. The purpose of aikido is to nullify an attack by moving with it, often referred to as “blending”, and redirecting that force towards a safe resolution for both attacker and defender. With clear parallels to dispute resolution and mediation techniques, aikido principles are central to our methodology and general approach in the work we do.

Our Latest News

Getting Off the Line (part 2 of 4)

The first principle in virtually any Aikido Technique is to “Get Off of the Line”.  This refers to moving just enough to one side of the path of an attack so as to not be met with the full force of it.  But it is also important not to move too much; this would cause...

read more

What to Look for When Hiring a Mediator

Before hiring a mediator, it is helpful if all parties clearly understand the definition of mediation, the mediation process itself, and what can be expected from successful mediation. Armed with this information, all parties are now more likely to choose a mediator...

read more

The Way of Harmony – part 1 of 4

I’ve been a trained mediator longer than a lawyer (15 years) and began aikido more than 20 years ago.  I’ve seen for myself the connection between conflict resolution in a legal context (or any other aspect of life) and aikido, but I’m far from the first.  There have...

read more